CUSTOMER SERVICE

SHIPPING:

Free USPS Standard Shipping within the United States. Please allow up to 7 business days for delivery.

We also offer USPS Priority Mail, UPS Ground and UPS 3rd Day Select shipping on all orders within the U.S at an additional cost.

INTERNATIONAL

We ship all packages by either UPS or USPS and can ship to most international locations at an additional cost.

RETURNS AND EXCHANGES

If for any reason you are not completely satisfied with your purchase, please contact us and we will be happy to give you a replacement or a refund.

Please send your returns to:        

Earthredz LLC

Attn: Customer Service

1030 Coachlight Drive,

Houston, Tx. 77077

REFUND REQUESTS:

Once the returned item is received, please allow 7 to 10 business days for the item to be verified and processed and the original price of the item(s) to be credited back to your original form of payment.

EXCHANGE REQUESTS:

Once the returned item is received, we shall process a new order for your exchange and ship it to you within one week. 

If you have any questions or need assistance with your return, please contact us by e-mail at: products@earthredz.com